PRIVACY POLICY

It’s All Food Group Ltd is committed to maintaining the trust and confidence of all visitors to our website by protecting your privacy and the security of any personal information received from you.

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

  • When you order catering from us, we ask for the following information about you or your business:

Name
Address
Phone Number
Email Address
Delivery Address
Event Details
Dietary Requirements if applicable

How will we use information about you?

  • We use this personal information solely to process and deliver your order, for invoicing and processing payments
  • Our bespoke catering ordering system holds all the data relating to our customers and is hosted by Spoonfed.
  • Spoonfed are fully GDPR compliant and their Privacy Policy can be viewed on their website www.spoonfed.co.uk
  • We do not sell, rent or exchange your personal information with any other third party for commercial reasons, beyond the essential credit/debit card validation during purchase
  • We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the General Data Protection Regulation (GDPR).
  • In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

Retention Period For Personal Data

We keep your personal data only for as long as required by us:

  • To provide you with the services you have requested
  • To comply with other legislation, including for the period required for tax purposes
  • To support a claim or defence in court

Marketing

We would like to send you information about special offers, new services and menus which may be of interest to you.  If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.  All marketing emails will have an unsubscribe link on the footer.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and to compile statistical reports on website activity.  Any information collected in this way can be used to identify you unless you change your browser settings.

For further information visit

www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.  This privacy policy was last updated on 14th May 2018 and complies with the General Data Protection Regulation (GDPR).

Access to your information and correction

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information please email or write to us, see ‘How to contact us’

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.

Complaints

You have the right at any time to make a complaint to the Information Commissioner’s Office.  If you think that we have not complied with the General Data Protection Regulation in the way we have handled your personal information.

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
KY16 9DS
Tel. 01334 464610

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email:  enquiry@itsallfood.co.uk
Telephone:      0845 271 2077
It’s All Food Group Ltd
253 Argyle Street
Glasgow G2 8DL